Frutiko is committed to protecting the privacy of the information our customers share with us when accessing and using our websites, applications, products, events, services and other offerings (Services). This policy describes how we collect, use and share the personally data that our customers provide to us when you register on our services.
This policy may be supplemented by additional privacy terms or notices disclosed to customers in connection with their registration for or receipt of Services.
If Frutiko sells assets (or the assets of a division or subsidiary) to another entity, or if Frutiko (or a division or subsidiary) is acquired by or merged with another entity, the customer agree that Frutiko may provide to such entity customer the data that is related to that part of our business that was sold to or merged with the other entity without obtaining our customer’s further consent. Frutiko shall provide notice of such asset sales, acquisitions, or mergers on its Website.
The Website is based in the Czech Republic and the Products and Services may be subject to the laws of various jurisdictions, including the laws of the European Union and other jurisdictions because access to the Website may use internet infrastructure of within different jurisdictions. For example, personal data collected in the European Union and its Member States is subject to the EU Directives concerning Personal Data, Privacy and Electronic Communications, including but not limited to Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of Personal Data and the Protection of Privacy in the Electronic Communications Sector and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the Protection of individuals with regard to the processing of Personal Data and on the free movement of such data and the subsequent legislation adopted in the EU Member States.
Frutiko may disclose our customer’s personal data without our customer’s permission if it has the belief that disclosure is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable government request or to investigate or protect against harmful activities to Frutiko guests, users, associates, or property (including the Website), or to others. Frutiko also reserves the right to disclose such data in order to enforce applicable Terms of Services, including investigation of potential violations of the Terms of Services.
Frutiko may be required by law enforcement or judicial authorities to provide personal data to appropriate governmental authorities. If requested by law enforcement or judicial authorities, Frutiko shall provide this data upon receipt of appropriate documentation. Frutiko may also provide data to law enforcement to protect its property and the health and safety of individuals as permitted by statute.
Third Party Websites
The Website may contain links to websites owned and operated by third parties. Such links are present for our customer’s convenience and data. Frutiko does not control these third party websites and is not responsible for their privacy practices or content. Frutiko does not control the data collection and distribution policies on such websites other than those that are under the control of Frutiko itself. Content on third party websites may not reflect products, services, or data provided by Frutiko. Third parties may also set their own cookies and/or use web beacons (defined below), which may be used to identify some of our customer’s preferences or to recognize the customer if the customer has previously had contact with the third parties. Frutiko does not control the use of such technology by third parties, the data they collect, or how they use such data. The customer should direct all concerns regarding any third party website to the site administrator or webmaster of such sites.
Frutiko also uses third party advertising companies to serve ads when the customer visits the Website. These companies may use general data about our customers visits to the Website as well as other websites in order to provide advertisements about goods and services of interest to the customer. If the customer would like more data about this practice and our customer’s choices as to not having our customer’s data used by these companies, please direct such concerns to the respective company's administrator or webmaster.
Most of the Products and Services offered to visitors of the Website shall require the customer to register for a user account with Frutiko ("User Account"). When registering for a User Account, Frutiko shall ask the customer to voluntarily supply Frutiko with certain data about our customer by filling out and submitting an online form. Such data may include our customer’s name, phone number, credit card or other billing data, email address and home and business postal addresses. This is completely optional for the customer in order to register for a User Account or engage in activities requiring a User Account.
When ordering Products and Services via the Website, the customer may be asked to provide a credit card number, account and/or billing and shipping data enabling the consummation of the transaction. The foregoing data is collected and processed by online payment services, including but not limited to merchant accounts services, which we may utilize for payment processing, including automatic subscription renewals. In addition, as noted below, the minimum data is requested if the customer choose to subscribe to product updates.
The customer shall never have to answer any questions, and the customer may decline this exchange of data at any time. However, if the customer should choose to withhold requested data, we may not be able to provide the customer with some or all of the Products and Services. Depending upon the activity, some of the data that we ask the customer to provide is identified as mandatory and some as optional. If the customer does not provide any mandatory data with respect to a particular activity or purchase, the customer shall not be able to engage in that activity or make such a purchase. Frutiko shall inform the customer of the mandatory and/or optional character of the request and/or required data.
When the customer shall use the Website, Frutiko or trusted third parties authorized by Frutiko may also collect certain technical and routing data about our customer’s computer (also known as environmental variables) to facilitate our customer’s use of the Website and its services. When our customer’s browse the Internet, our customers’ Internet browser (such as Mozilla Firefox or Microsoft Internet Explorer) automatically transmits some data to Frutiko every time the customer accesses content on one of our internet domains. Examples of such data include the URL of the particular Web page the customer has visited, the IP (Internet Protocol) address of the computer the customer is using, or the browser version that the customer is using to access the Website. All of this data may be collected by Frutiko and used to help improve our offerings to the customer.
We use such data to facilitate and track our customer’s use of the Website and its services. Frutiko also uses environmental variables to measure traffic patterns on the Website. Without expressly informing the customer in each particular circumstance, we do not match such data with any of our customers personal data.
The customer may be provided an opportunity to subscribe to a periodic newsletter and product updates. This newsletter is a marketing tool that allows Frutiko to inform the customer of new Products and Services, updates, as well as other news relevant to the company. The subscription service requires the customer to provide our customer’s first and last name, our customer’s email address, and other data. Optionally, the customer are asked to provide the name of the company the customer represent. The customer is given the opportunity to choose the type of data Frutiko shall provide to the customer and the customer shall be provided with an opportunity to opt-out from receiving such data by making appropriate choice in our customer’s User Account.
When the customer submits personal data to Frutiko through the Website, the customer acknowledges, accepts and agrees that this data may be transferred across international borders and may be stored and processed in any of the countries in which Frutiko and its affiliates and subsidiaries maintain offices or web hosting servers. The customer also acknowledges, accepts and agrees that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of our customer’s data may be undertaken by trusted vendors of Frutiko. Such vendors are bound by contract not to use our customers personal data for their own purposes or provide it to any third parties.
Frutiko collects and stores the files the customer upload, download, or access via the Products and Services offered through the Website. We understand that these files may be confidential or contain sensitive data. Accordingly, Frutiko does not share or permit third parties to access such files. However, no password-protected system of data storage and retrieval can be made entirely impenetrable. Although Frutiko uses a number of security technologies and procedures to make sure that the data on the Website is secure, it may be possible for an unauthorized third party to access, view, copy, modify and distribute the data and files the customer store on the Website or via Products and Services despite Frutiko's efforts.
As described above, the customer shall be given an opportunity to create a User Account containing our customer’s personal data. A User Account is required for using most Products and Services offered on the Website. Once the User Account is created, the customer shall be able to access, review and update our customer’s User Account data online via the Website.
If the customer wish to deactivate our customer’s User Account, the customer can do so through the User Account interface or by contacting Frutiko. When the customer deactivate our customer’s User Account, all data stored and maintained as part of our customer’s account shall be deleted from our servers, including the files the customer stored via the Website or its Products and Services. The archived backup of our customer’s data shall be eliminated over the course of the ensuing regular backup cycle of Frutiko. If the customer create an account, then the customer has the right to access and change our customer’s personal data and privacy preferences at any timeby logging into our customer’s User Account, where the customer can view and make changes to our customer’s personal data.
Securing the Transmission and Storage of Data
We treat the data the customer provide to us, including the Files, as confidential data. After personal datareaches Frutiko, it is stored on a server with physical and electronic security features as customary in the industry, including utilization of login/password procedures and electronic firewalls designed to block unauthorized access from outside of Frutiko. Our customer’s data is only accessible to those employees who perform technical support.
If a password is used to help protect our customer’s accounts and personal data, it is our customer’s responsibility to keep our customer’s password confidential. Do not share this data with anyone. If the customer are sharing a computer with anyone the customer should always log out before leaving any site or service to protect access to our customer’s data from subsequent users.
How Our customer’s Personal Data Is Used
Frutiko collects our customer’s data in order to record and support our customer’s participation in the activities the customer select. We may use our customer’s e-mail address to send a confirmation e-mail and, if necessary, may use other data the customer provide to contact the customer for help to process the purchase or service the customer has selected. If the customer subscribe to a service or register a product, for example, such data is used to register our customer’s rights, if any, to technical support or other benefits that may be made available to registered users. Unless the customer opt-out, our customer’s personal data also may be used to keep the customer informed about new products, product upgrades, patches, special offers, and other products and services of Frutiko and selected third parties if the customer has so opted to receive such communications.
Disclosure of Data to Third Parties
Choices Available to the Customer
The customer can always choose whether or not to disclose personal data and that choice shall not prevent the customer from using the Website. Please note, however, if the customer should choose to withhold requested data, we may not be able to provide the customer with some of the services dependent upon the collection of this data and the customer shall be given an opportunity to "opt-in" and make our customer’s preference choices for any items that are optional and which are not prerequisite for our rendering such services.
The customer can choose at any time to opt out of receiving emails from Frutiko or from having our customer’s personal data shared with selected companies. If the customer wish to opt out, the customer can do so by editing our customer’s User Account preferences with respect to e-mail or the sharing of data. If the customer elect to "opt out" we shall not, as applicable, share our customer’s personal data with third parties or send the customer emails. However, we may continue to use our customer’s personal data for internal purposes, to enhance our customer’s user experience or as necessary to administer the site or comply with applicable law.
We reserve the right to send registration and confirmation emails, and infrequent service alert messages to users to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status. We also reserve the right to contact the customer if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements.
To ensure that our customer’s request is honored, the customer must provide Frutiko with data sufficient enough for Frutiko to accurately identify and access customer records. The data we require is the customer’s full name, address and the email address that the customer has provided to Frutiko when the customer initally requested services or products. Frutiko reserves the right to contact the customer to verify that the customer has been accurately identified.
Cookies and Web Beacons
The Website uses "cookie" and "web beacon" technology. "Cookies" are short pieces of data generated by a web server that a website stores on a user's computer. Certain pages on our Website may require the use of a cookie for purposes of keeping data the customer enter on multiple pages together. Cookies also enable us to customize our Website and offerings to our customer’s needs and provide the customer with a better online experience with us. In addition, cookies are used to:
measure usage of various pages on our Website to help us make our data; more pertinent to our customer’s needs and easy for the customer to access;
identify and categorized the internet webpages from which the visitor came to the Website and observe the browsing patterns; and
provide functionality such as online orders, Frutiko services and other functionality that we believe would be of interest and value to the customer.
In addition, the service providers that Frutiko use to serve and host our advertisements, and/or deliver our e-mails use session and persistent cookies, to track the number of times the Website is accessed and whether the site was accessed from an advertisement. There are no cookies in the advertisements or e-mails. A cookie is placed on our customer’s computer only if and when the customer clicks on an advertisement or opens an e-mail related to said advertisement. The cookie generated from the advertisement or e-mail does not contain any personal data and shall remain on our customer’s hard drive until the customer has delete it.
The customer may set their browser to block cookies (consult the instructions for our customer’s particular browser on how to do this), although doing so may adversely affect our customer’s ability to perform certain transactions, use certain functionality and access certain content on our Website.
Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personal data. The use of a web beacons allows the site to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website. Frutiko uses the data provided by web beacons to develop a better understanding of how the Website's visitors use the Website, and to facilitate those visitors' interactions with the Website. Frutiko may make the aggregate data obtained from web analytics (including from our third party analyp>tics providers, if applicable) publicly available. If this data is made available, none of the data shall be personally identifying data or potentially-personally identifying data.
By using Frutiko Services (for example, when you register for an account, purchase a product or service, enter a contest or promotion, communicate with us, or use interactive portions of our sites and applications), the customer consents to our collection, use and sharing of their personal data as described in this policy. In some cases we may also ask you to confirm your knowledge of the terms of this policy.
C. PRIVACY-RELATED INQUIRIES AND COMPLAINTS Privacy-related inquirie
Frutiko takes and addresses its users' privacy concerns very seriously.
Please note that if the customer provides Frutiko with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact the customer with marketing offers and indicating on another occasion that they may not), Frutiko cannot guarantee that the customers most recent privacy preference shall be honored.